£GBP
Services
Ware247's Hardware Support & Maintenance Services
Maintenance and Support contracts are invariably cheaper than those offered by the major manufacturer but do not compromise on the quality of the service you receive. Our offer includes:
- Support for all the major brands of IT Hardware
- Global service availability
- 90+ service centers worldwide
- 600+ highly trained, full-time Field Engineers located worldwide
- Comprehensive service assurance process
- Tailored asset-level SLAs
- Numerous methods for initiating a service request
- Callback from Field Engineer within 30 minutes of service initiation
- < 2-hour average response time
- < 4-hour average MTTR
- Field engineers arrive on-site with tested parts in-hand
- Documented escalation procedures
- Strategic stocking locations for parts and complete systems
- Secure Data Erasure options available
Find out more about our maintenance services for the following brands:
- HPE Maintenance
- Dell EMC Maintenance
- Sun/Oracle Maintenance
- Cisco Maintenance
- IBM Maintenance
- Other Brands
The client list for our maintenance and warranty support services include councils, FTSE 100 companies, the military and the NHS organisations among many others. Our contracts are particularly suitable and cost effective for legacy systems and installations that contain hardware from more than one manufacturers.
Contact our sales team to learn more about we can tailor your maintenance contract to meet your needs at prices that fit your budget.
can provide global IT Hardware Maintenance and support services for all of the major manufacturers both through their proprietary service offerings and, more flexibly and economically, through our own expert third party support packages.